Go to https://account.live.com/acsr in a browser to reset your password. For security reasons, you need to know the Microsoft account that you want to restore. Please enter it and click Next to continue.
Go to the URL https://account.live.com/resetpassword.aspx.
Select the option 'I forgot my password'.
Select 'Reset your password'.
Enter the Windows Live ID that requires the password reset.
Enter the characters shown and select 'Next'.